Return Policy

We aim for 100% customer satisfaction. If you are not satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns:

• Items must be returned within 7 days of delivery.

• Products must be unused, unworn, and in their original packaging with tags intact.

• Customized or personalized jewellery is not eligible for return.

2. Return Process:

• Email us at Balaaccessoriesonly@gmail.com with your order details.

• Our team will review your request and provide return instructions.

• Customers are responsible for return shipping costs unless the item received is defective or incorrect.

3. Refund Policy:

• Once the returned item is received and inspected, a refund will be initiated within 7 working days.

• Refunds will be issued to the original payment method.

• Shipping charges are non-refundable.